Referrals at Unison

Fast, collaborative mental health care

Unison Mental Health is a botique psychology and general counselling practice located in Melbourne offering trauma‑informed, inclusive care for adults and adolescents. We provide Telehealth and in-person therapy session a tour office located in Windsor. 

Referred patients are usually offered an appointment within one-two weeks, in‑person or via telehealth where appropriate. Use the button below to enquire about our availability or to send us a referral directly. 

Why Refer to Unison

  • Appointments usually available within 7 days for new referrals.
  • Clinical psychologist and accredited mental health social worker, with additional counsellors for self‑funded care.
  • Trauma‑informed, neurodiversity‑affirming and LGBTQIA+ inclusive practice.
  • Experienced with complex presentations, risk, and “stuck” cases.
  • Clear, concise communication back to you at intake, review and discharge.

Best Fit Patients

Unison is a good fit for patients who need:

  • Support for PTSD and complex trauma (including developmental and relational trauma).
  • Help with mood and anxiety disorders, emotional dysregulation, self‑harm or suicidality (where outpatient treatment is appropriate).
  • Support with personality‑related and long‑standing interpersonal difficulties.
  • Relationship and sexuality support, including non‑monogamy, kink, and sex‑positive care.
  • Affirming care for LGBTQIA+ and neurodivergent people, sex workers, and other marginalised communities.
  • Support for veterans/ADF members and their families, where relevant funding pathways apply.

You are welcome to contact us to discuss fit for a particular patient before referring.

Clinicians and Modalities

  • Clinical psychologist
    • Works with adults and older adolescents.
    • Focus on trauma, complex and high‑risk presentations, and longstanding difficulties.
    • Uses evidence‑based approaches such as CBT, DBT‑informed work, EMDR, ACT, schema‑informed and attachment‑based therapies.
  • Accredited mental health social worker
    • Focus on mental health within the context of trauma, social determinants, housing, work, family and community.
    • Provides both psychological therapies and practical, systems‑aware support.
    • Well suited to patients with complex psychosocial needs or barriers to engagement.
  • Counsellors / psychotherapists
    • Provide additional capacity for sub‑threshold presentations, relationship work, and self‑funded clients.
    • Useful stepped‑care option for patients who are not eligible for, or do not require, clinical psychology input.

Referral Pathways and Rebates

We accept:

  • Medicare Better Access referrals to our clinical psychologist (Mental Health Treatment Plan, review and re‑referral as usual).
  • Appropriate Medicare items for accredited mental health social work.
  • Open Arms / DVA and other third‑party arrangements where applicable.
  • Private health insurance (depending on the patient’s fund and cover).
  • Self‑funded referrals (no plan required).


Please include in your referral:

  • A current Mental Health Treatment Plan (if using Better Access) or other relevant plan/funding details.
  • Provisional diagnosis and key presenting problems.
  • Current medications and relevant medical/psychiatric history.
  • Any current risk issues or safety concerns.

How to refer:

  • Address to: Unison Mental Health – [Clinician name/role].
  • Send via email to contact@unisonmentalhealth.com
  • If helpful, you can provide the patient with our contact details and website and ask them to reach out while we await the formal referral.

What to Expect After Referral

  • A brief intake letter outlining formulation, goals and proposed treatment approach.
  • Review letters aligned with plan review points, focusing on progress, risk, and practical recommendations.
  • A discharge summary with clear next steps, including relapse‑prevention and when re‑referral or higher‑intensity services may be needed.
  • Communication that is succinct and clinically useful, written with busy GP inboxes in mind.

Ready to get started? Make an enquiry below, and someone from our team will reach out to you within 1 business day.

Therapy room
rabbit statue

Unison Mental Health is not a crisis service.
If this is an emergency please contact 000 or lifeline at 13 11 14

Inquiry

Call or SMS (+61) 0480 706 922
(We will respond within a business day)
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